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Social dialogue - 24.09.2021
How can local and regional governments combat third-party violence and harassment at work ? In the European Union, 41% of the employees work in direct contact with clients*, among them 42%, especially women, suffer from physical violence, verbal aggression, or the threat of physical violence which is not at the hands of a co-worker (e.g., a municipal employee targeted by cyber-bullying or teacher attacked by a pupil). The so-called third-party violence, has an impact on workers’ health and safety and on their ability to provide quality services.
Throughout the past years, this type of abuse has greatly increased. Featuring new forms of work combined with the eruption of ...
Throughout the past years, this type of abuse has greatly increased. Featuring new forms of work combined with the eruption of ...
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